Thursday, July 12, 2012

Arowana Spa



Hari tu saya ada beli voucher spa kat Groupon. Sebabkan murah aje, plus mak pun mengadu sakit2 badan, saya beli la untuk 2 orang. So last week saya redeem voucher tu.


Tak susah sangat cari tempat tu. Tapi agak keliru sebab ingat belakang bank rakyat, rupanya sebelah aje. Jenuh tawaf area situ. Kitorang buat appointment pukul 10 pagi. Time tu kedai baru nak bukak. Buat awal, setel awal kan? Banyak agenda lagi nak setelkan.


Voucher tu saya beli RM39 untuk seorang. Aromaterapi massage, basic facial dan ear candling aje. Kalau diikutkan memang la murah dan berbaloi, tapi biasalah, kena tambah sana sini. Contohnya sebelum urut badan orang tu tanya nak upgrade minyak halia tak? Sebab kalau tak upgrade, minyak yang dia akan guna tu takda effect apa pun. Nak upgrade minyak, tambah RM10. Fine, tambah la. Oh sebelum tu saya nak tambah sauna dulu 15 minit untuk RM15. Orang kata lepas sauna elok urut kasi lemak pecah lebih sikit kan. 


Habis urut badan, buat facial pulak. Ni basic aje la, takda pun buang whitehead n blackhead. Tapi disebabkan saya sedar diri memang banyak blackhead, saya offer untuk tambah service tu. Dan kena tambah RM20. Tapi puas hati la sebab terus hilang semua blackhead, hidung saya terus jadi licin dan bersih je. Lagipun dia tak guna besi, dia picit dengan tisu je. Baru la kulit tak luka. Kulit ai sensitip ok. Ahaks. Lepas buat facial, terus kulit saya elok dah. Sebelum ni macam menggelupas tanpa sebab. Dah stop Tabita pun menggelupas lagi. Tah pape tah. Kurang kasih sayang lettew~ :P


Lepas ditambah itu ini, total yang saya kena bayar adalah RM55 termasuk mak skali. Jadinya pakej saya hari tu adalah bernilai RM84 untuk urut  badan, facial + ear candling dan sauna. Okla kot. Berbaloi la jugak. Bukan selalu pegi spa semua ni, setahun sekali je kot. Hehe.


Boleh la lain kali beli lagi voucher online ni. Tapi kena tebal telinga la sikit sebab sure dia akan promote barang dia kow-kow suruh kita beli. Takda hal la tu, kalau taknak cakap je elok2, dia tak hambat dengan penyapu pun. Hikhik.


Ada 1 lagi voucher belum guna. Lepas raya kot nak pergi. Tapi kena cari geng dulu. Hmmmm..

3 comments:

cryclown said...

tak kan nak ajak sy kan...ajk mkn2 nak la:P hahahha

hmmmm

-eLyNhere- said...

kalau ajak awk, kene duk luar je la. spa ni utk gegirl je. ahaks.

Eivi Martin said...

I have treatment on this Worst Arowana Beauty Spa i ever had in my life and i am foreigner.I am dissapointed to my treatment i availed.

First i supposedly book on the other day and i call and message them 3 days prior before my day of the treatment but they said fully booked and if have slot we will message me.So i wake up and checked my phone they tell me this morning that have slot at 9am they message me 7:55am.i message the girl can i do treatment at 9:30am and she reply ok but earlier more better.Im far from the place because i lived in Imbi station.I reached the area at 9:30am and find the spa so im late for 15mins.Second i tell i want hotstone.In the Treatment room i ask what is the procedure they tell me hotstone 1st and bodyscrub.I ask can we do BodyScrub 1st after you can massage me the lady said cannot they need to follow the procedure on groupon.(plus annoying face to me) So I let them do the treatment but the girl who massage me is not good and not understand english. She starting to do hot stone and im shocked because they do the stone massage but the stone is hot and take note have warm water.i didnt feel the stone is hot thats why i start to change the massage to aromatherapy.But before that i wait for 40mins because i checked the two rooms they have two guest plus me equals two and they are two staff only.i think we are all same treatment.I just saying OMG!!i feel angry!they not let finish the treatment before accepting again a guest.They switching the other girl starting to massage me but you know how long did she do my back only 15mins plus the scrub,bodywrap together.After that waiting again for 30mins because they doing another guest and they do my frontbody the other girl massage me again for 10mins very fast and the other girl apply the scrub and body wrap together again for 5mins.after that i wait for 20mins.im started irritated and annoying. The two girls laughing at me they talking about me and i have translator so when they talk automaticaly record it and translate in english.This 1st time i treat like this on the Spa.They finish the treatment to the 2 custumer.After long time waiting the other girl who do failed hotstone to me do the face therapy. She do it for 7mins instead 15mins.After that i wait for 15mins again.While waiting they accept againa new 2 custumer.I feel annoying thats why i called they "excuse me am i finish?" then they tell "oh your finish and go to bathroom" they not lead me to the bathroom and dont have shower gel on bathroom thats why i asked them for that.After i finish my Shower they tell me to change clothes and finish.im Shocked and i ask them i still have foot detox and foot reflexology.The other malay lady inside the room tell to other lady tell them finish.i start asking them where is your manager and they give i think the team leader of the spa number who booked for me for this treatment not the manager or the owner.I called her she answer and i start to tell all what happen but she end our called conversation she alibi that shes busy to her child only whatapp or message still i keep telling on message my experience.Without leaving the spa because im not yet finish for the whole treatment.Also is that proper way to treat your customer or guest?.i feel angry and dissapointed for this Spa.The girl o spoke in the phone tell me she accept me this treatment is for malaysian only but i didnt see on groupon that malaysian only can availed this package.But my point is if im foreigner they treat me like this? And the girl tell me "what did you expect on the price? Cheapest price".Is that proper way?So unprofessional treatment and why they like that.First time i wrote on the blog.I always visit spa and im therapist also before but we do not treat our custumer like this.Dont have respect,not relaxing and pamper yourself.First time i experience this in my entire whole life so dont expect or dont availed this promotion you will getting angry and dissponted only.Dont waste your money for this promotion.